Privacy Policy
Virtus Labs LLC ("Virtus Peptides," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our research products. By using our site, you consent to the practices described in this policy.
01 — Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, email address, mailing address, billing address, phone number, and IP address
- Commercial Information: Order history, products viewed or purchased, transaction identifiers. Full payment card data is handled by our payment processor and is not stored by Virtus Labs LLC
- Eligibility Data: Age confirmation (21+) and any research affiliation or qualification information you voluntarily provide
- Device and Usage Data: Browser type, operating system, pages visited, timestamps, referring URLs, and cookie identifiers
- Geolocation (Coarse): Region or country derived from IP address for compliance and shipping purposes
We do not collect sensitive personal information such as precise geolocation, health data, financial account numbers, or Social Security numbers. If you voluntarily include such information in a support message, it will be used solely to respond to your request and then deleted.
02 — How We Collect Information
We collect information directly from you when you:
- Place an order or create an account
- Contact us by email or through our website
- Subscribe to any email communications
- Interact with our website (through cookies and analytics tools)
03 — How We Use Your Information
Virtus Labs LLC uses your personal information to:
- Process, fulfill, and ship your orders
- Communicate with you about your order, shipping status, and any issues
- Verify your eligibility (21+ age confirmation) as required
- Comply with applicable federal, state, and local laws and regulations
- Improve our website, products, and customer experience
- Send promotional emails or newsletters (you may opt out at any time)
- Detect and prevent fraud or unauthorized activity
04 — Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You may configure your browser to refuse cookies; however, some features of the site may not function properly if cookies are disabled.
05 — Disclosure of Information
Virtus Labs LLC does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with:
- Service Providers: Payment processors, shipping carriers, email service providers, and website hosting and analytics providers — solely to facilitate our operations
- Legal Obligations: When required by law, court order, or government authority, or to protect our rights, property, or the safety of our users
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction
06 — Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of seven (7) years for tax and legal compliance purposes.
07 — Data Security
Virtus Labs LLC implements reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of internet transmission or electronic storage is 100% secure; however, we strive to use commercially acceptable means to protect your data.
08 — Your Rights (California Residents — CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: Request deletion of your personal information, subject to certain legal exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out: Opt out of the sharing of your data for cross-context behavioral advertising
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights
To exercise these rights, contact us at Support@VirtusPeptides.com. We will verify your identity before processing any request.
09 — Children's Privacy
Our website and products are intended for adults 21 years of age and older. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a person under 21, we will delete it promptly.
10 — Changes to This Policy
Virtus Labs LLC reserves the right to update this Privacy Policy at any time. Material changes will be reflected by updating the "Last Updated" date at the top of this document. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
11 — Contact
For privacy-related questions or to exercise your rights under this policy, contact Virtus Labs LLC at: Support@VirtusPeptides.com