Frequently Asked
Common questions on quality, ordering, shipping, and compliance.
If your question isn't answered here, reach out via the contact page.
◇ General
Virtus Peptides is a supplier of high-purity research compounds exclusively for in-vitro laboratory and scientific research use. We are not a pharmacy, compounding facility, or supplement retailer. All products are sold strictly as Research Use Only (RUO) materials to qualified researchers and industry professionals.
You must be 21 years of age or older to purchase from us. We sell to qualified researchers, scientists, and industry professionals.
Absolutely not. All products sold by Virtus Peptides are strictly for in-vitro laboratory research purposes only.
Use the Track Order link on our homepage. Enter your order number and the email address used at checkout.
◇ Products & Quality
All Virtus compounds meet a minimum purity threshold of 99%+ as verified by independent third-party laboratory analysis. Every batch is independently tested for purity, weight, endotoxins, and heavy metals.
A COA is a formal document issued by our independent testing laboratory certifying the identity, purity, and lot-specific characteristics of each compound batch. Every Virtus product ships with a COA, and all current and historical COAs are published in our COA Database.
All products are independently tested by accredited third-party laboratories. We do not self-certify. Testing includes purity verification, weight confirmation, endotoxin screening, and heavy metals panel analysis.
All Virtus compounds are supplied as lyophilized (freeze-dried) powder in sealed vials. We do not provide reconstitution, dosing, or administration guidance.
No. None of our compounds have been evaluated or approved by the FDA. They are research-use-only materials.
No. Virtus Peptides cannot and will not provide reconstitution guidance, dosing information, or any instruction related to administration or human use.
◇ Ordering & Payment
Virtus Peptides accepts major credit and debit cards — Visa, MasterCard, American Express, and Discover. All transactions processed through PCI-DSS compliant gateways.
Yes. All payment data is handled exclusively by PCI-DSS compliant payment gateways. Transactions are protected by 256-bit SSL encryption and advanced fraud detection.
Once an order is placed and payment is processed, it generally cannot be modified or cancelled. Contact us immediately via our contact page.
All sales are final — no exceptions. See our full Refund Policy for details.
Initiating an unwarranted chargeback is a violation of our Terms. Customers who initiate fraudulent chargebacks may be permanently banned and subject to civil legal action.
◇ Shipping & Fulfillment
Most orders are processed and shipped within 48 hours of payment confirmation on business days.
All orders are shipped in plain, discreet packaging with no exterior labeling identifying the contents.
International shipping availability varies by destination. You are solely responsible for ensuring legality in your jurisdiction.
Virtus Peptides' responsibility ends when the package is tendered to the shipping carrier. Contact us within 48 hours of delivery with photos.
Once a package is marked delivered by the carrier, it is outside our control. You may file a claim directly with the carrier.
◇ Legal & Compliance
Legality varies by jurisdiction. Virtus Peptides sells products classified as Research Use Only (RUO) under U.S. law. You are solely responsible for determining lawfulness in your jurisdiction.
RUO is a regulatory designation indicating a product is intended solely for laboratory research, analytical testing, or scientific investigation, not for diagnostic, therapeutic, or clinical procedures.
Virtus maintains zero tolerance for purchases by anyone under 21, purchases for human self-administration, resale for non-research purposes, or any use inconsistent with legitimate research.
All disputes are governed by Wyoming law and resolved through binding arbitration under the AAA. See our Terms of Service.
◇ Handling & Storage
Store at −20°C (−4°F) in a standard laboratory freezer, protected from light, moisture, and heat. Avoid repeated freeze-thaw cycles.
Standard laboratory PPE: nitrile or latex gloves, safety glasses, lab coat, and work in a properly ventilated area or biosafety cabinet.
Dispose in accordance with applicable environmental and chemical waste regulations. Do not dispose in household trash or sink drains.
When stored correctly at −20°C in the original sealed vial, most lyophilized peptides maintain stability for 12–24 months.